Eugene Taylashev, CCNA, MSCE, CNA, M.Sc.
Phil Salemi, M.A.Sc., P.Eng.
| Organizer: IEEE Toronto Section Computer Chapter Special Seminars. |
| Title: IT Service Management: IT Cost
Recovery |
| Speakers: Eugene Taylashev, CCNA, MSCE, CNA, M.Sc. Phil Salemi, M.A.Sc., P.Eng. |
| Abstract: This two hour education session will prepare the audience for detailed application of IT Services Management (ITSM) strategy. The participants will learn methods of for IT Services cost calculation and cost recovery in a company using different methodologies such as Shared Services and IT Service Management (ITSM) coupled with BS15000 standard. The session provides practical guidance on how to develop your own overall process blueprint for IT Service measurement and cost justification and general strategy for usage calculation based upon proven field experience. This session will be of particular interest to IT professionals, systems and network administrators, and managers and executives who are responsible for the delivery of IT services in an organization. |
| Biography: Eugene Taylashev, CCNA, MSCE, CNA, M.Sc. Eugene is a Manager in the Information Security Group in Global Risk Management Solutions of PricewaterhouseCoopers LLP. As a seasoned professional with more than 14 years hands-on experience in the IT industry, Eugene has played critical roles to the success of business solutions in today's environment. He has experience in such areas as Information Security, Network Architecture and Design as well as Network Management and Messaging Solutions coupled with Project Management and Business Analysis. Phil Salemi, M.A.Sc., P.Eng. Phil is a manager in the Information Security practice, Global Risk Management Solutions, PricewaterhouseCoopers LLP. Phil's engineering specialization in Control and Automation includes process automation and controller design. His other areas of focus include applied mathematics and cryptography and, in particular, the development and implementation of Public Key Infrastructure (PKI) solutions for e-commerce, financial and process automation industry sectors. |
| Time and Location: Tuesday, November 12, 2002 6:30 - 8:30 pm. Room GB 220 (Galbraith Building, 35 St. George Street) |
The Institute of Electrical and Electronics Engineers,
Toronto Section
E-mail sec.toronto@ieee.org